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IMT 503
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Course Information
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Course Information
Course Name
Turkish
İletişim ve Müşteri İlişkileri
English
Communication and Client Relationships
Course Code
IMT 503
Credit
Lecture
(hour/week)
Recitation
(hour/week)
Laboratory
(hour/week)
Semester
-
3
3
-
-
Course Language
Turkish
Course Coordinator
Gülfer Oraz
Course Objectives
1. To improve communication and conflict resolution skills in business environment
2. To introduce elements of corporate identity
3. To teach marketing strategies in relation to interior architecture
4. To keep clients for future business
Course Description
Importance of communication, communication process; Interpersonal communication and group communication; Organizational communication; Visual communication and Corporate identity; Communication in the construction sector and client relationships; Persuasion and persuasive communication; Meeting management; Conflict management; Causes and solutions to the conflict in the construction sector; Marketing basics for designers; Examination of marketing strategies of various design firms.
Course Outcomes
Graduate students who successfully pass this course gain the following knowledge skills and competencies;
I. Be able to better communicate with people
II. Be able to persuade people easily
III. To manage conflicts
IV. To design corporate identity
V. To prepare a marketing plan
Pre-requisite(s)
Required Facilities
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