AFY 521 - Crisis Management

Course Objectives

To discuss organizational capacity and business continuity in crisis and overview case studies,
To discuss risk assessment and impact analysis in risk based crisis management for private sector
To describe business continuity
To discuss risk communication methods in crisis management
To discuss crises of management misconduct, and business ethics, and legal considerations

Course Description

Definition of key terms such as hazard identification, risk assessment, impact analysis, and vulnerability drivers. Overview of the crisis management and business continuity model. Vulnerability analysis and risk assessment, risk management, and risk communications. Business impact analysis (BIA) and risk perception. Risk communication, risk management, and safety and security management. Risk management for all hazards, and private/public partnerships for all stakeholders. Business continuity planning, training, and testing. Pre-crisis event review and the crisis management team. Risk communication in technological and environmental crises. Confrontation crises. Crises of malevolence. Crises of skewed management values. Crises of deception, crises of management misconduct, and business ethics, and legal considerations