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Course Information
Course Name
Turkish
Kalite Yönetiminde İstatistiksel Yöntemler
English
Statistical Techniques in Quality Management
Course Code
MHY 514
Credit
Lecture
(hour/week)
Recitation
(hour/week)
Laboratory
(hour/week)
Semester
-
3
3
-
-
Course Language
Turkish
Course Coordinator
Şeyda Serdar Asan
Course Objectives
Keskin rekabet ortamı, müşterilerin artan beklentileri, piyasada lider olma hedefi, hızlı teknolojik değişim, hataların ağır
maliyeti şeklinde kendini gösteren günümüz gelişmeleri kaliteyi zorunlu bir stratejik araç haline dönüştürmektedir. İnsandan
teknolojiye, üründen sürece, tedarikçiden müşteriye uzanan kalite yönetim sistemi pekçok yöntem ve tekniğin kullanımıyla
ancak sürekli geliştirilebilir. Bu ders kalite
yönetiminde sözedilen teknik ve yöntemleri ele almaktadır.
Course Description
Statistical methods are used to monitor and improve product and service quality and reduce the variations in processes that are used to produce them.
Course topics involve the use of statistical tools and techniques for process improvement: such as process capability, hypothesis testing, explorative and descriptive data analysis, factorial experimental design, and regression analysis.
Course Outcomes
Following completion of this course the student will be able to;
1. Gather and analyze data
2. Define process metrics
3. Measure process performance and capability
4. Perform designed experiments
5. Evaluate the measurement process
Pre-requisite(s)
Quality Control, Probability, Statistics
Required Facilities
Other
Textbook
STATISTICAL METHODS FOR QUALITY IMPROVEMENT, 3RD EDITION
THOMAS P. RYAN, WILEY, 2011
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