Course Information

Course Name	Turkish	İletişim ve Müşteri İlişkileri
	English	Communication and Client Relationships
Course Code	IMT 503	Credit	Lecture (hour/week)	Recitation (hour/week)	Laboratory (hour/week)
Semester	-	3	3	-	-
Course Language		Turkish
Course Coordinator		Gülfer Oraz
Course Objectives		1. To improve communication and conflict resolution skills in business environment 2. To introduce elements of corporate identity 3. To teach marketing strategies in relation to interior architecture 4. To keep clients for future business
Course Description		Importance of communication, communication process; Interpersonal communication and group communication; Organizational communication; Visual communication and Corporate identity; Communication in the construction sector and client relationships; Persuasion and persuasive communication; Meeting management; Conflict management; Causes and solutions to the conflict in the construction sector; Marketing basics for designers; Examination of marketing strategies of various design firms.
Course Outcomes		Graduate students who successfully pass this course gain the following knowledge skills and competencies; I. Be able to better communicate with people II. Be able to persuade people easily III. To manage conflicts IV. To design corporate identity V. To prepare a marketing plan
Pre-requisite(s)
Required Facilities
Other
Textbook
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